Support and Maintenance

One of the key differentiating values of DATATRONICS. Critical 24x7 support and maintenance is designed to provide the highest level of support for the Telecom systems. Support services are staffed with engineers who know in detail the system configuration of each customer and incude:

  • Technical Assistance
  • Corrective Maintenance
  • Preventive Maintenance
  • Software Maintenance
  • Hardware Maintenance
Proactive Support and Maintenance: is one of the differentiators in the DATATRONICS Support Services. By means of this service some works and recurrent routines are carried out in order to check the correct performance of deployed platforms, with the goal of detect in davance possible malfunction situation and service outages. Engineers proactively work on the deployed systems, managing a close relationship with the customer and providing advice, consulting, assistance and quick resolution of technical issues.