Services

More than 15 years of experience in Telco environments and a highly trained and knowledgeable staff enable DATATRONICS to provide high value professional services to its customers.

End-to-End Solutions

System Integration

Commissioning

Support and Maintenance

Testing

Babysitting

High-quality Professional Services

DATATRONICS ensures high-quality Professional Services that help its customers deploy, operate and maintain its products and solutions successfully. The Professional Services are staffed with trained and technical expert engineers with proven experience in Telco environments and include: End-to-End Solutions, System Integration, Commissioning, Support & Maintenance, Testing, Training and Babysitting.

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System Integration, Installation and Deployment

Our engineers are highly trained on the technologies and products offered by DATATRONICS and help our customers to successfully deploy our solutions into their networks.

System Integration
Installation
Deployment

Training

Los Servicios de Formación son adaptados a cada uno de nuestros clientes según la configuración de su solución y de sus necesidades. La Formación es impartida habitualmente por los mismos ingenieros que despliegan el sistema en el cliente y que realizan las labores de soporte.

Support and Maintenance

One of the key differentiating values of DATATRONICS. Critical 24x7 support and maintenance is designed to provide the highest level of support for the Telecom systems. Support services are staffed with engineers who know in detail the system configuration of each customer and incude:

Technical Assistance
Corrective Maintenance
Preventive Maintenance
Software Maintenance
Hardware Maintenance
Proactive Support

Proactive Support and Maintenance: is one of the differentiators in the DATATRONICS Support Services. By means of this service some works and recurrent routines are carried out in order to check the correct performance of deployed platforms, with the goal of detect in davance possible malfunction situation and service outages. Engineers proactively work on the deployed systems, managing a close relationship with the customer and providing advice, consulting, assistance and quick resolution of technical issues.

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RGPD

Responsable: Datatronics, S.A.

Finalidad: Enviar las noticias y eventos publicados en la web y redes sociales.

Legitimación: Consentimiento del interesado aceptando la política de privacidad.

Destinatarios: Los datos no se cederán a terceros salvo en los casos en que exista una obligación legal. En todo caso, los datos que nos facilitas están ubicados en servidores cuya sede se encuentra dentro del territorio de la UE o gestionados por Encargados de Tratamiento acogidos al acuerdo “Privacy Shield”, aprobado por el Comité Europeo de Protección de Datos.

Derechos: Acceder, rectificar y suprimir los datos, así como otros derechos, como se explica en la información adicional.

Datatronics

Calle Gabriela Mistral, 2
Madrid (Spain) 28035

Hours

M-Th: 8:30 – 18:00 hrs.
F: 8:00 – 15:00 hrs.
S-S: Closed

Phone

+34 91 386 38 38